Privacy Policy

Last Updated: March 15, 2025

Introduction and Scope

DriftUpNet ("we," "our," or "us") operates as an algorithmic trading education platform serving students and professionals in Taiwan and internationally. This privacy policy explains how we collect, use, protect, and manage your personal information when you interact with our website, educational programs, and related services.

We take your privacy seriously and are committed to protecting your personal data in accordance with Taiwan's Personal Data Protection Act (PDPA) and applicable international privacy regulations. This policy applies to all users of driftupnet.com and our educational services, regardless of how you access or use our platform.

By using our services, you acknowledge that you have read and understood this privacy policy and agree to our data handling practices as described herein.

Information We Collect

We collect various types of information to provide and improve our educational services. The data we gather helps us customize your learning experience and maintain the security of our platform.

Personal Identification Information

This includes your name, email address, phone number, postal address, and other contact details you provide when registering for our programs or contacting us for support.

Educational and Professional Data

Information about your educational background, professional experience, learning goals, course progress, assignment submissions, and performance metrics within our programs.

Technical Information

Device information, IP addresses, browser type and version, operating system, referring URLs, pages viewed, time stamps, and other technical data collected through cookies and similar technologies.

Communication Records

Records of your communications with us through email, chat, phone calls, or other contact methods, including support tickets and feedback submissions.

Automatic Data Collection

Our website automatically collects certain information through cookies, web beacons, and similar tracking technologies. This includes your browsing behavior, interaction patterns with our content, and technical information about your device and connection. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

How We Use Your Information

We use the information we collect for several legitimate business purposes that directly support our educational mission and improve your experience with our services.

  • Delivering educational content and managing your enrollment in our algorithmic trading programs
  • Personalizing your learning experience based on your progress and preferences
  • Communicating with you about course updates, schedules, and important announcements
  • Providing technical support and responding to your inquiries
  • Processing payments and managing billing for our educational services
  • Analyzing platform usage to improve our content and user experience
  • Ensuring platform security and preventing fraudulent activities
  • Complying with legal obligations and protecting our legitimate business interests
  • Sending relevant educational resources and program information with your consent
Legal Basis for Processing

Under Taiwan's PDPA and applicable international laws, we process your personal data based on several legal grounds including your consent, contractual necessity for providing educational services, legitimate business interests, and legal compliance requirements. We will always inform you of the specific legal basis when collecting your information.

Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances as outlined below.

Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our platform and delivering educational services. These include payment processors, email service providers, cloud hosting companies, and educational technology platforms. All service providers are bound by strict confidentiality agreements and are only permitted to process your data as necessary to provide their specific services.

Legal Requirements and Protection

We may disclose your information when required by law, legal process, or government request. We may also share information to protect our rights, property, or safety, or that of our users or the public, including in cases of suspected fraud or security threats.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal information.

Your Privacy Rights

Under Taiwan's Personal Data Protection Act and applicable international privacy laws, you have several important rights regarding your personal data. We are committed to helping you exercise these rights in a timely and effective manner.

Access and Portability

You have the right to request access to your personal data and receive a copy in a structured, commonly used format. We will provide this information within 30 days of your request.

Rectification

You can request correction of inaccurate or incomplete personal data. We encourage you to keep your account information current through your user profile settings.

Erasure

You may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Processing Restrictions

You can request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data.

Objection

You have the right to object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Withdraw Consent

Where processing is based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing before your consent was withdrawn.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We may need to verify your identity before processing your request. Most requests will be handled within 30 days, though complex requests may take longer. We will keep you informed throughout the process and explain any delays.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address evolving threats and maintain the highest standards of data protection.

  • Encryption of data in transit and at rest using industry-standard protocols
  • Multi-factor authentication for administrative access to systems
  • Regular security assessments and vulnerability testing
  • Employee training on data protection and privacy best practices
  • Secure data centers with physical and environmental controls
  • Network security monitoring and intrusion detection systems
  • Regular data backups and disaster recovery procedures
  • Incident response plans for potential security breaches
Breach Notification

In the unlikely event of a data breach that poses a risk to your personal information, we will notify affected users and relevant authorities as required by law. We maintain detailed incident response procedures to minimize impact and prevent future occurrences.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, and resolve disputes. Our retention periods vary based on the type of information and its intended use.

Retention Periods
  • Account information: Maintained while your account is active and for 3 years after account closure
  • Educational records: Kept for 7 years after program completion for academic verification purposes
  • Communication records: Retained for 2 years for quality assurance and support purposes
  • Technical logs: Automatically deleted after 12 months unless required for security investigations
  • Payment information: Stored according to financial regulations and tax requirements
  • Marketing communications: Maintained until you unsubscribe or withdraw consent
Automated Deletion

We have implemented automated systems to delete personal data when retention periods expire. You can also request earlier deletion of your information by contacting us directly, subject to any legal obligations that may require longer retention.

International Data Transfers

As part of our educational services, we may transfer your personal data to countries outside of Taiwan. When such transfers occur, we ensure appropriate safeguards are in place to protect your information according to Taiwan's data protection standards.

We only transfer data to countries with adequate data protection laws or use approved transfer mechanisms such as standard contractual clauses. All international service providers are required to maintain the same level of data protection as required under Taiwan law.

Before any international transfer of your personal data, we will inform you of the destination country and the safeguards in place to protect your information during and after the transfer.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. We respect your choices regarding these technologies and provide clear options for managing your preferences.

Types of Cookies We Use
  • Essential cookies: Required for basic site functionality and security
  • Performance cookies: Help us understand how visitors interact with our site
  • Functionality cookies: Remember your preferences and personalize your experience
  • Marketing cookies: Used to deliver relevant content and measure campaign effectiveness
Managing Your Cookie Preferences

You can control cookie settings through your browser preferences or our cookie consent tool. Disabling certain cookies may affect site functionality, but will not prevent access to our core educational content. We recommend reviewing our cookie policy for detailed information about each type of cookie and your control options.

Children's Privacy

Our algorithmic trading education programs are designed for adults and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, please do not provide personal information through our website or services.

If we become aware that we have inadvertently collected personal information from someone under 18, we will take immediate steps to delete that information. Parents or guardians who believe their child has provided personal information to us should contact us immediately.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify you through email or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your personal information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Significant changes to this privacy policy will be communicated to you at least 30 days before they take effect, giving you time to review and understand the implications.

Privacy Contact Information

If you have questions about this privacy policy, want to exercise your data rights, or need to report a privacy concern, please contact us using the information below. We are committed to addressing your privacy inquiries promptly and thoroughly.

Email Address help@driftupnet.com
Phone Number +886-63012918
Postal Address No. 27號, Yangming 2nd Rd
Yilan City, Yilan County
Taiwan 260

We typically respond to privacy inquiries within 48 hours during business days. For urgent privacy matters, please call our office directly.